Refund Policy

1. 30-Day Window

You may request a refund within 30 days from the date of purchase. Requests made after this window may not be eligible for a refund.

2. Eligibility

To be eligible for a refund, your request must include the order number or the email address used at checkout, and must be submitted within the 30-day window described above. Refunds are issued at our discretion for legitimate purchase issues, such as accidental duplicate purchases or a product not matching its description.

3. How to Request a Refund

1. Email support@digitalaccountingsuiteplatform.com with the subject line "Refund Request."
2. Include your order number (format DASP-XXXXXXXX-XXXX) and the email used at checkout.
3. Briefly describe the reason for your refund request.
4. Our team will review your request and respond within 2 business days.
5. Approved refunds are processed back to your original payment method.

4. Refund Method

Approved refunds are issued to the original Visa or Mastercard used for the purchase. Refunds typically appear within 5–7 business days, depending on your card issuer.

5. Partial Refunds

If your order included multiple products and only one is the subject of your request, we may issue a partial refund covering only the affected item rather than the full order total.

6. Exchanges

Because all products are digital downloads, we do not offer physical exchanges. If you purchased the wrong product, contact us and we will help resolve the issue, which may include a refund so you can purchase the correct item.

7. Questions

If you're unsure whether your situation qualifies for a refund, reach out before purchasing again — we're happy to help sort it out.

8. Contact

Email support@digitalaccountingsuiteplatform.com or call (844) 388-3627, Mon–Fri, 9:00 AM – 5:00 PM CST. You can also write to Jerviser LLC, 6615 Grand Ave Unit #6028, Gurnee, IL 60031.